Managing Bookings
Handling Vehicle Pickup and Return
Best practices for vehicle pickup and return procedures.
Handling Vehicle Pickup and Return
Clear procedures for pickup and return help prevent issues and ensure smooth transactions.
Pickup Process
- Meet the renter at the agreed location
- Verify renter's identity and license
- Conduct a walk-around inspection
- Document any existing damage
- Provide vehicle keys and documents
Return Process
- Inspect vehicle for new damage
- Check fuel level and mileage
- Verify all equipment is present
- Document any issues with photos
- Complete the return process in the app