Safety & Insurance

Reporting Damage or Issues

How to report damage or issues during your rental.

Reporting Damage or Issues

If you encounter damage or issues during your rental, report them immediately.

Reporting Process

  1. Document with photos immediately
  2. Report through the app within 24 hours
  3. Contact the host
  4. Provide detailed description
  5. Submit any relevant documentation

What to Report

  • Any damage to the vehicle
  • Mechanical issues
  • Missing equipment
  • Safety concerns

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